If you do not pick up your package within 14 days, then we have the right to charge you a fee of $40 USD for not picking up the package. We do not bear any costs if the package doesn't get picked up by the customer or in case of faulty address.
Second - To become an authorized supplier to Lights of Scandinavia, there is a long list of requirements that needs to be fulfilled. We strive to maintain a high quality of service and deliver the orders within the minimum possible time.
We are accountable for what we sell. Our return/refund policy ensures that you do not need to pay excessive shipping costs to return a defective item to us if the fault is ours. If you're not happy with your purchase, send it back within 14 days and we'll give you a full refund. For more information, read our Return & Refund Policy.
We offer FREE delivery on all orders to customers all around the globe. All our shipments are trackable, which means you can track your order from the time it leaves our warehouse until it arrives at your doorstep.